Application-Oriented Usage Quality

One of the main goals of software development is to provide the user with useful and usable software. Many different techniques are employed to ensure that the analysis, design and construction of software leads to a product with quality in usage. However once a system is shipped and installed at the user’s site the gap between the developer’s idea of usage quality and the user’s needs becomes obvious. From our point of view usage quality can only be achieved by placing a strong emphasis on the application area. The software developer on the one hand needs to understand the user’s tasks. The software product on the other should represent the main concepts of the application area. By taking these two guidelines into consideration, software with application-oriented usage quality can be produced.